FAQ
Warranty?
The product warranty period is one year and begins when the goods are handed over. During that time, Airball will remedy all defects subject to the warranty at no cost to you.
Does it float?
The engineering required to make these balls withstand hard hitters was extremely hard to overcome. So we're not even sure it's technically possible to make it float as the ball's structure and inner core would need to be dramatically altered. It would likely not resist hard hits anymore. A golfer encounters multiple hazards such as deep rough, bushes, trees & water. The ball does work up to 6 inches underwater, so we don't recommend using it if you only want to avoid a lake.
Battery life?
The battery life will depend on your usage. It will last several seasons for the average golfers. The maximum life expectancy is 10 years.
How does it work?
The airballs instantly activate once an impact is detected. It then sends its location data to your phone. No pairing required. The ball activates for 15min and goes back in deep sleep until another impact activates it.
What’s the range of the signal?
With the current state of technology while considering size, battery & cost, it is not possible to go beyond 20 yards. We are keeping ourselves on the bleeding edge of tech to see if it could be done eventually.
Why are golf ball manufacturers not doing this?
There are 2 answer to this frequent comment. The most obvious to us is that they no zero incentives to make such a product. It will destroy their own business model. In addition, they don’t have the talent to make such a product. It took us 4 years to develop this technology and we have decades of experience in the electronic hardware and wireless industries.
Does it track you constantly like a GPS?
The balls don’t have GPS technology. The balls only activates upon impact and stay active for 15min. After, they go into deep sleep mode until they are activated again at impact. Sorry for the spies amongst you :-)
Do pro golf associations allowing this tech? PGA or USGA.
Yes they are allowed if they are used in non-competitive, casual games or specialized events. This is according to the PGA (Professional Golfers' Association) and USGA (United States Golf Association), as stated in the 2024 USGA Rules of Golf, Appendix II, 5c.
Is there a carry distance difference vs normal ball?
After extensive testings with the golf balls and with the beta testers’ feedbacks, we observed a marginal difference, which there was +- 5% distance variation.
Are the balls centered or balanced?
Airballs have very similar construction procedures as any pro golf balls. The balls therefore have their inner core carefully balanced and weight to provide great golfing experience.
Do you need cell reception?
Airballs don’t use cellular network. Only Bluetooth devices are required, like all smartphones.
Will it be damaged after a few hits?
Golf swings unleash incredible amounts of stress on the golf balls. We developed a patented polymer that completely shields the inner core, where the electronics are. This polymer is designed to never break. This special material renders the golf ball far more resistant than traditional golf balls.
What kind of data is provided to golfers?
For the moment, your golfing activity will be recorded every time you use the Airballs plotted from a daily to a seasons chart. Later on, we will add more functionalities such stroke counters, spin rate, carry distance, top speed, etc. It is important to note the app will be constantly updated.
How long will the Airballs last?
Since the Airballs have much more durable inner core as traditional golf balls, you can expect to have a much longer play time. That being said, that will still heavily depend on the frequency of usage.
Do they have to be paired?
No. Airballs use Bluetooth but in a protocol that doesn’t need any pairing.
How long until I receive the unit?
Estimated delivery is 10 business days.
What’s the refund policy?
30 days no questions asked. You would only need to return the package. Simple email us info@airball.golf